Privacy Policy
Your privacy matters to us. This policy explains how talovianthusqeri collects, uses, and protects your personal information when you use our business activity analysis platform.
Information We Collect
When you interact with our platform, we collect various types of information to provide you with comprehensive business analysis services. This includes both information you directly provide and data we automatically collect during your use of our services.
Personal Information You Provide
- Contact details including your name, email address, phone number, and business address
- Account credentials and profile information you create on our platform
- Business information such as company name, industry sector, and operational details
- Financial data and business metrics you upload for analysis purposes
- Communication records from your interactions with our support team
Automatically Collected Information
- Device information including IP address, browser type, and operating system
- Usage patterns and interaction data within our platform
- Session information and access timestamps
- Cookies and similar tracking technologies data
How We Use Your Information
Your information enables us to deliver personalized business analysis services and maintain the security of our platform. We process your data for legitimate business purposes and always in accordance with applicable privacy laws.
- Providing comprehensive business activity analysis and reporting services
- Maintaining and improving our platform's functionality and user experience
- Communicating important updates about our services and your account
- Ensuring platform security and preventing unauthorized access
- Complying with legal obligations and regulatory requirements in Australia
- Processing payments and managing subscription services
- Customizing your dashboard and analysis preferences
Data Sharing and Third Parties
We maintain strict controls over how your information is shared. Our partnerships with third-party service providers are governed by comprehensive data protection agreements that ensure your privacy remains protected.
Service Providers
We work with carefully selected service providers who assist in delivering our platform services. These include cloud hosting providers, payment processors, and data analytics services. All providers must meet our stringent security and privacy standards.
Legal Requirements
We may disclose your information when required by Australian law, court orders, or regulatory authorities. This includes compliance with taxation obligations, anti-money laundering requirements, and other legal mandates applicable to financial service providers.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such changes and ensure continued protection of your data under this privacy policy or an equivalent standard.
Your Rights and Choices
Under Australian Privacy Principles and applicable data protection laws, you have several rights regarding your personal information. We respect these rights and provide clear mechanisms for you to exercise them.
- Access: Request copies of the personal information we hold about you
- Correction: Update or correct inaccurate information in your account
- Deletion: Request deletion of your personal data, subject to legal retention requirements
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your information in certain circumstances
- Objection: Object to processing based on legitimate interests
Data Security and Protection
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security framework is regularly updated to address emerging threats and maintain the highest protection standards.
Technical Safeguards
- End-to-end encryption for data transmission and storage
- Multi-factor authentication for account access
- Regular security audits and vulnerability assessments
- Secure data centers with 24/7 monitoring
- Regular backup and disaster recovery procedures
Organizational Measures
- Employee training on data protection and privacy practices
- Access controls limiting data access to authorized personnel only
- Regular review and update of security policies
- Incident response procedures for potential data breaches
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Our retention practices are designed to balance your privacy rights with legitimate business and legal requirements.
- Account information: Retained while your account remains active plus 7 years after closure
- Transaction records: Maintained for 7 years in compliance with Australian taxation laws
- Communication logs: Stored for 3 years for quality assurance and dispute resolution
- Usage analytics: Aggregated and anonymized after 2 years
- Marketing preferences: Retained until you withdraw consent or close your account
When data reaches its retention limit, we securely delete or anonymize it using industry-standard data destruction methods. You may request earlier deletion of certain data types, subject to legal and contractual obligations.
International Data Transfers
While our primary operations are based in Australia, some of our service providers may process data in other countries. We ensure that any international transfers comply with Australian Privacy Principles and include appropriate safeguards to protect your information.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your experience, analyze usage patterns, and maintain security. You can control cookie preferences through your browser settings, though some functionality may be limited if you disable certain cookies.
Types of Cookies We Use
- Essential cookies required for platform functionality and security
- Performance cookies that help us understand how you interact with our services
- Preference cookies that remember your settings and customizations
- Analytics cookies that provide insights into platform usage and improvements
Updates to This Policy
We regularly review and update this privacy policy to reflect changes in our services, legal requirements, or privacy practices. Material changes will be communicated through email notifications and prominent notices on our platform.
We encourage you to review this policy periodically to stay informed about how we protect your information. The effective date at the top of this policy indicates when the most recent updates were made.
Privacy Contact Information
For privacy-related questions, concerns, or requests, please contact us:
Address: 14 Holbrook Way, Elanora QLD 4221, Australia
Phone: +61405524324
Email: privacy@talovianthusqeri.com
General Inquiries: info@talovianthusqeri.com